Terms and Conditions
The following terms and conditions apply to all transactions on www.antoniaburrell.com (hereinafter called the “Website or site”) including telephone sales and the use of the Website itself. By using this Website and shopping with Antonia Burrell Skincare, You, as the visitor to the Website or an Antonia Burrell Skincare customer, accept and agree to be bound by the terms and conditions stated below. These terms and conditions will be governed by the laws of England and Wales and by using the Website you agree to submit to the exclusive jurisdiction of the courts of England and Wales.
Antonia Burrell Skincare is the trading name of Gracetree Limited, Company No. 07172031 with registered office at 4 Old Park Lane, London W1K 1QW
All correspondence, except sales and orders, should be addressed to the address below:
Gracetree Ltd, Antonia Burrell Skincare:
4 Old Park Lane, London W1K 1QW
In these terms and conditions the terms “we”, “us” and “our” refer to Antonia Burrell Skincare and “you” and “your” refer to any visitor to the Website or any Antonia Burrell Skincare customer.
“Goods” are those items which are displayed for sale on the Website.
Content
The Website is owned and operated by Antonia Burrell Skincare. The design and content featured on the Website, including images, artwork, graphics, photography and text are copyrights and trademarks, and controlled or licensed by Gracetree :Ltd. The site is protected by copyright and all worldwide rights, titles and interests are reserved.
We have taken great care in creating this Website and to the best of our knowledge have ensured that all the details, descriptions and pricing on all Goods are accurate. However, there may be occasions when some of the information featured on the Website may contain incomplete data, typographical errors or inaccuracies. We do not take any responsibility for inaccurate information and reserve the right to amend errors or to update product information at any time without prior notice. We have also tried our best to display the Goods as accurately as possible on the Website. However, we cannot guarantee that your monitor's display will accurately reflect either the colour or the size of the Goods.
Additionally, Antonia Burrell Skincare is providing this site and its contents on an "as-is" basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of this site, the information, content, materials or products, included on this site. To the fullest extent permitted by law, Antonia Burrell Skincare disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. Price and availability information is subject to change without notice. Antonia Burrell Skincare will not be liable for any damages of any kind arising out of or in connection with the use of this Website or products offered on this Website.
Antonia Burrell Skincare guarantees the purity and freshness of all products offered only to the extent of replacing or full refund for damaged goods. In no event shall Antonia Burrell Skincare be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Antonia Burrell Skincare, has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this Website.
Prices
All prices are shown on the Website in GBP sterling, inclusive of UK VAT (Value Added Tax) currently at 17.5%. All payments may be made by any of the credit, debit or charge cards listed on the website on the day on which you place your order.
All transactions will be made in GBP sterling, and as the Buyer, You will be liable for any exchange rate charges made by your card provider.
All prices are as stated on the Website but Antonia Burrell Skincare reserves the right at any time to adjust prices without prior notice.
Availability
We will use our best efforts to keep the Website as up-to-date as possible. However, as the Goods are produced in small batches to ensure optimum quality, we cannot guarantee the availability of Goods as they appear on the Website. Additionally, some products shown on the Website may not be available to purchase through retail stores at which Antonia Burrell Skincare products are sold, and vice-versa.
Product Guarantee
The Goods are made in small batches due to their 100% natural/ organic nature and to ensure freshness purity and premium quality. Inconsistencies and minor variations will occur from batch to batch, which are expected by the Company. This is entirely normal. You, as the Buyer, shall accept minor variations and shall only be entitled to refuse the whole or part of the goods if the variations render the Goods totally unfit for the purpose for which they were sold.
Warranties
Antonia Burrell Skincare is unable to provide any warranties in relation to Goods over and above its statutory obligations to provide Goods of satisfactory quality in accordance with the Sale of Goods Act 1979 as amended by the Sale and Supply of Goods Act 1994. This does not affect your statutory rights as a consumer. No representation or warranty is given as to the suitability of the goods for any particular purpose and You shall satisfy yourself with this. Neither the Goods nor any information given in the Website are intended to, or claim to, diagnose, treat, alter, cure or prevent any skin disease or condition.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with these Terms and Conditions for any loss or damage, direct or consequential, arising from the use of any Goods; any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees.
Medical Liability
Any information provided on this Website including information related to skincare, well-being and health is provided in good faith and should not be taken as being prescriptive. You should be aware that no-one can guarantee the effects of 100% natural products and anything can be dangerous if used inappropriately. Antonia Burrell Skincare will not accept responsibility for any injury or illness caused by failing to take proper medical advice or not following instructions properly. Any attempt to treat a medical condition should always come under the supervision of a qualified medical professional. Whilst we seek to provide as much information as possible about a product and its suitability, you are responsible for ensuring that it is suitable for your own needs and this includes avoiding products that include ingredients you are intolerant, sensitive or may react to.
Antonia Burrell Skincare.com’s Electronic Communications to You
You agree that Antonia Burrell Skincare is authorized to transmit electronic mail to you for the purpose of informing you about your particular transaction, the antoniaburrell.com Website or antoniaburrell.com's products, services, events or for such other lawful purpose(s) as antoniaburrell.com deems appropriate.
Payment Details & Security
All payments to Antonia Burrell Skincare are handled securely. You may pay using credit/debit card. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery. Payment will be debited from your card immediately on you placing the order for the Goods you have purchased. Upon processing a transaction, we will issue you with an electronic transaction receipt which will be sent to the email address you provide. Subject to further validation checks we may choose to make, our acceptance of your order brings into existence a legally binding agreement between us
Acceptance of Orders
Antonia Burrell Skincare reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
Delivery
Please refer to the separate “Delivery” section on the Website. We would ask you to inspect the Goods upon delivery to check that your order is complete. Should there be any problem with your delivery, please notify us within 24 hours of receipt of the Goods.
Lost or Damaged Goods
In the event that any Goods are lost or damaged in transit please retain the Goods (where damaged) and contact us immediately, either by email to hello@antoniaburrell.com or call our Customer Services Team on +44 207 788 7514 Please wait 7 working days from the date of your order before contacting us regarding non-delivery in case the delivery has been delayed.
Ownership of Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
Complaints & Queries
If you have a query, or in the unlikely event of you making a complaint, please contact our Customer Services Team on +44 207 788 7514 or send an email to service@antoniaburrell.com
User Feedback
You agree that all ideas, thoughts, queries, comments, suggestions or other information that You provide to Antonia Burrell Skincare regarding the Site or products and services provided on the Site (the "Feedback") shall be the property of Antonia Burrell Skincare and may be used by Antonia Burrell Skincare on a non-confidential and unrestricted basis, without compensation to You. You hereby grant Antonia Burrell Skincare a non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the information in any form, media or technology, either alone or as part of other works.
Intellectual Property Rights
The rights in the designs and the content of this Website are owned by Gracetree Limited/Antonia Burrell Skincare. They are protected by copyright and other intellectual property rights. You may not copy, reproduce, modify, distribute or display any part of this site without Our prior written consent.
Gracetree Ltd and Antonia Burrell is the owner of all trademarks in “Antonia Burrell Skincare”. All trademarks, product names, company names or logos featured on the Website are the property of Antonia Burrell and Gracetree Ltd.
Indemnity
You agree to indemnify and hold harmless Antonia Burrell Skincare, its directors, officers, employees, agents, contractors, its assigns or successors from any, claim, liability, loss or damage (direct or indirect), incidental or consequential, including lost revenues, lost profits or lost prosepective advantage and/or costs (including, but not limited to, legal fees) arising from, without limitation, your use of the www.antoniaburrell.com Website, your breach of these terms and conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form.
Links
The links we have provided within the website are for interest only. We are not responsible for the content or accuracy of the information provided on these websites.
Survival
If any of these Terms and Conditions is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Terms and Conditions which will continue to be valid and enforceable to the fullest extent permitted by law.
Right to change Terms and Conditions
We reserve the right to change these terms and conditions without notice from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website. We may refuse you access to the web site at any time if we consider it necessary